Acceptable Use Policy
ECOMSE is built for honest brands and their customers. This policy sets the standards every account must meet.
Our standard
You may use ECOMSE to build and run lawful businesses that treat customers fairly. You may not use it to harm, deceive or exploit anyone.
This policy forms part of our Terms of Service. We may update it as laws and risks evolve.
Prohibited products and services
- Illegal goods or services in the seller's or buyer's jurisdiction
- Counterfeit, replica or unauthorized branded goods
- Weapons, ammunition, explosives and related accessories where restricted
- Illegal drugs, drug paraphernalia and unapproved substances
- Adult content and services, except where expressly permitted in writing
- Products that infringe intellectual property rights
- Stolen goods, hazardous materials and recalled products
- Services promising guaranteed financial returns or get-rich-quick outcomes
Prohibited conduct
- Deceptive advertising, fake reviews or false scarcity
- Misrepresenting identity, affiliation or product origin
- Spam, unsolicited messages or harvesting personal data
- Harassment, hate speech or content that incites violence
- Fraud, money laundering or evading payment network rules
- Attempting to breach, probe or disrupt ECOMSE systems
- Using ECOMSE to build competing services through unauthorized means
- Circumventing suspensions or creating accounts to evade enforcement
Automated actions and content
Your cofounder acts within the rules you set. You remain responsible for ensuring your storefront, communications and campaigns comply with this policy and applicable law.
Content created for your brand must not be used to deceive customers, impersonate others or make unlawful claims. This includes health or financial claims without substantiation.
Enforcement
- 01
Review
We investigate reports and proactively monitor for violations.
- 02
Notice
Where appropriate, we notify you of the concern and give you an opportunity to respond or correct it.
- 03
Action
Actions range from content removal to account suspension or termination, depending on severity.
- 04
Appeal
You may appeal a decision by replying to our notice with additional context.
Acceptable use questions
How do I know if my products are allowed?
Review the lists above. If you are unsure, ask your cofounder or email us before launching.
How do I report a violation?
Use the report abuse page or email legal@ecomse.app. Reports are reviewed by our trust and safety team.
Build an honest brand with confidence
Start free on a platform that protects good founders and their customers.